our solutions
Tailored Solutions for Your Needs
Essential Care Plan
Proactive Care Plan
Total Care Plan
Custom Service Plan
Perfect for small businesses needing essential IT coverage with predictable support.
Ideal for growing businesses that need faster response, more hands‑on support, and ongoing guidance.
Maximum reliability with priority response, proactive management, and strategic partnership
Need More or Less? Let's Talk and find a Plan that best fits your needs!
Our Features
Built for impact
Essential Care Plan
Monthly Price: $625
Contract Term: 12 Months
Guaranteed Support Hours: 5
Response Time SLA: 6–8 Hours
Extra Hours: $150/hr
Dedicated Technician: No
Rollover Hours: No
✔ Included Baseline Services
• 24/7 Device & System Monitoring
• Automated Patch Management
• Remote Support & Help Desk Access
• Ticketing & Portal Access
• Basic Microsoft 365 Admin
• Performance & Health Alerts
• Emergency Support
Proactive Care Plan
Monthly Price: $950
Contract Term: 12 Months
Guaranteed Support Hours: 10
Response Time SLA: 3–5 Hours
Extra Hours: $125/hr
Dedicated Technician: Yes
Rollover Hours: No
✔ Included Baseline Services
• 24/7 Device & System Monitoring
• Automated Patch Management
• Remote Support & Help Desk Access
• Asset & Device Inventory
• Ticketing & Portal Access
• Basic Microsoft 365 Admin
• Monthly System Health Report
• Emergency Support
• Quarterly Review – 30 Minutes
Total Care Plan
Monthly Price: $1,500
Contract Term: 6 Months
Guaranteed Support Hours: 20
Response Time SLA: 1–2 Hours
Extra Hours: $100/hr
Dedicated Technician: Yes
Rollover Hours: Yes
✔ Included Baseline Services
• Priority Remote Support
• 24/7 Device & System Monitoring
• Automated Patch Management
• Asset & Device Inventory
• Full Microsoft 365 Admin Support
• Monthly Performance & Security Posture Report
• Emergency Support
• Quarterly Review – 1 Hour
• Vendor & Licensing Management
• Productivity & Workflow Guidance
Custom Service Plan
Monthly Price: Custom
Contract Term: Custom
Support Hours: Custom
Response Time SLA: Custom
✔ Included Baseline Services (Customizable)
• 24/7 Monitoring
• Patch Management
• Help Desk Access
• Asset & Lifecycle Management
• Microsoft 365 Admin
• Custom Reporting & Compliance Options
🔧 Add‑On Options (Available with Any Plan)
Enhance your plan with advanced security, productivity, and continuity services.
🔒 Managed Antivirus (AV)
Enterprise‑grade antivirus protection deployed and monitored across all endpoints. Includes threat scanning, automated remediation, alerting, and centralized management. Ensures every device meets minimum security standards.
🛡️ Endpoint Detection & Response (EDR)
Advanced, behavioral‑based threat detection designed to stop modern attacks like ransomware and file‑less malware. Provides real‑time monitoring, attack identification, device lockdown, and forensic insights. Perfect for businesses seeking stronger endpoint protection than standard AV.
🕵️ SOC‑Monitored MDR (24×7 Security Operations Center)
Human‑led security monitoring with real analysts watching your environment around the clock. Includes:
• 24/7 threat hunting
• Active incident investigation
• Rapid containment and response
• Escalation to you with clear action steps
Turns enterprise‑level cybersecurity into an affordable managed service.
☁️ Microsoft 365 Backup
Automatic cloud‑to‑cloud backup of: Outlook mailboxes, OneDrive, SharePoint, Teams files & conversations. Protects against accidental deletion, ransomware, and data corruption.
📧 Email Security & Phishing Protection
Advanced filtering and threat detection for inbound and outbound email. Blocks: Malicious links, Impersonation attacks, Highly targeted phishing, Spam & malware attachments. Includes optional impersonation protection, URL rewriting, and quarantine review.
💾 Endpoint & Server Backup (Acronis)
Full image ‑level and file‑level backups for workstations and servers. Includes: Automated backup schedules, Local + cloud storage, Rapid file and system restore, Protection against ransomware and hardware failure. Ideal for businesses that cannot afford data loss or downtime.
🎓 Security Awareness Training
Employee cybersecurity training and phishing simulation to reduce human‑driven breaches. Includes: Short interactive training modules, Automated phishing campaigns, User risk scoring. Keeps your team aware, prepared, and compliant.
📞 VoIP / UCaaS (Unified Communications)
Feature‑rich cloud phone systems that support modern hybrid and remote work. Includes call routing, voicemail‑to‑email, mobile/desktop apps, IVR menus, and high‑quality voice service.
⚙️ Custom Integrations & Automation
Tailored automation to streamline workflows and eliminate manual processes. Examples include: Microsoft 365 workflows, Twilio integrations, Power Automate flows, System‑to‑system data syncing, Automated ticketing rules. Perfect for businesses ready to elevate efficiency through smart automation.